Refund & Return Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately can’t offer you a full refund or exchange.

Due to the digital nature of our products and services, certain items are non-refundable once delivered or downloaded.

Non-Returnable & Non-Refundable Items

The following products are not eligible for returns or refunds:

• Downloadable products (eBooks, guides, templates, presets, etc.)
• Completed or delivered video and photo editing services
• Gift cards
• Any item or service marked as final sale

Refunds (if applicable)

Refunds may be considered under specific circumstances such as:

• You were charged but did not receive your product/service
• A technical error on our end prevented successful delivery
• The service was not provided as described AND no work has been delivered yet

Once your request is reviewed and approved, your refund will be processed. A credit will be applied to your original method of payment within a certain number of days.

Partial Refunds (if applicable)

We may grant partial refunds in the following cases:

• Editing service was only partially completed and no final file was sent
• eBook was purchased twice in error
• You contacted us within 24 hours of purchase before any work or download occurred

Late or Missing Refunds

If you haven’t received your refund:

1. Recheck your bank or payment account
2. Contact your credit card company—it may take time before your refund is posted
3. Contact your bank—there is often processing time before a refund appears
4. If you’ve done all of this and still have not received your refund, please email us at [[email protected]]

Exchanges (for services only)

We only offer service revisions if the delivered product is defective or doesn’t match the original brief. To request a revision or exchange, contact us at [[email protected]].

Gifts

If your item was marked as a gift at purchase, you may be eligible for store credit instead of a refund.

Shipping Returns (if applicable)

For physical products (if ever applicable in the future), return instructions and addresses will be provided on a case-by-case basis. Currently, all our products are digital and are delivered via email or download.

Need Help?

Contact us at [[email protected]] for any questions related to refunds and returns.